In the latest issue of the FA News magazine (February 2019), Claire Wood managing director of Innosys discusses the relationship between humans and technology in business.

She particularly focuses on when and where each have their role to play and what influences this. The key message ultimately emphasises the point to keep the customer top of mind. See her article in the reader below.

Be sure to check out the latest issue of the FA News issue for more interesting reads and information in the insurance and financial industry.

Click here to read the article