A product recall is a request to return a product after the discovery of safety issues or product defects that might endanger the consumer or put the maker/seller at risk of legal action. – Wikipedia
Product recall is a hot topic right now following last week’s announcement of where the source of Listeriosis occured.
ITOO’s Broadform Product champion, Melita Thurling, spoke to Tony van Niekerk, from Cover magazine about how product recall works.
Have a listen here.