The much-discussed retail distribution review (RDR) programme in the insurance industry gets off the ground in July, when phase one is due to be launched.

RDR is set to change the way intermediaries such as insurance brokers give advice to clients, and how they charge for their services.

Jonathan Faurie of FANews recently interviewed the Financial Services Board’s Caroline da Silva on the imminent introduction of RDR. They discussed overcoming fears in the marketplace, eliminating conflict of interest and the practicalities associated with implementing the programme.